How does a financial advocate help cancer patients?

A woman stresses over medical bills of which a financial advocate can help her sort through.

From the Desk of our Financial Advocates

Did you know that cancer survivors reported spending more than 20% of their annual income on medical care? The financial distress from a cancer diagnosis is a heavy burden for many of our clients and their families. But there is hope! Our Financial Advocates answered a couple of questions on how they reduce financial distress for those impacted by cancer.

What is a financial advocate?

“A Financial Advocate provides guidance to help clients understand their insurance, medical bills, and financial situation and to alleviate or reduce their medical debt.”

How do you start the financial navigation process?

“The process begins with understanding the client’s backstory. Next, we gather all insurance information, go through the bills line by line, and create an action plan with the client. We will even step in as an authorized representative to talk to insurance companies on behalf of clients. We infuse financial literacy education throughout the process so that clients feel empowered to advocate for themselves.”

What does financial navigation look like for an uninsured client?

“First, we walk through their financial situation and look at alternative options for insurance, such as Medicaid. If they’re not eligible for insurance, we start applying for financial assistance and negotiating bills to reduce their financial burden.”

 

Financial distress from out-of-pocket cancer treatment costs increases the risk of death for individuals with cancer by 79%! Through our monthly giving club – The Hope Collective – you can support crucial programs like financial navigation that reduce the financial burden of cancer. Your help = hope!

When our Financial Advocates reduce the financial burden of cancer, they are reducing the overall trauma of cancer for patients, caregivers, and survivors. And like all of Cancer Care’s services, this personalized expertise is provided for FREE – because our donors care enough to make it FREE!

A Day of Fishing, Fun, & Family!

A family poses for a picture by the lake at Reel Connection 2022.

Reel Connection 2022 Recap

A couple poses with a fish at Reel Connection 2022.

Cancer patients, caregivers, and survivors kept it “reel” at Reel Connection. We relaxed by the lake at YMCA Camp Carter and caught a lot of fish!

A father and his daughter fish at Reel Connection 2022.

Reel Connection is a family-friendly Connect Event hosted by Cancer Care Services. Individuals and families impacted by cancer are invited to spend the day fishing, relaxing, and connecting with others!

A volunteer helps a young man at Reel Connection 2022.

Reel Connection is often the first time kids in the family learn how to fish! We are so thankful for the volunteers from the Dallas and Fort Worth District of the Texas Parks and Wildlife and Young Men’s Service League. They helped families set up their fishing spots and showed first-timers how to fish.

Three kids fish off the dock at Reel Connection 2022.

Reel Connection 2022 brought together families for a day of fishing, fun, and family!

If you or someone you know is interested in attending our Connect Events, please contact us at 817-921-0653 or fill out our online Get Help form.

Jess and Mike’s Story

Jess and Mike pose at the end of the video "Jess and Mike's Story."

Jess and Mike’s Story of Hope Transcript:

Mike

Life before Jessica’s diagnosis was very free for us in that we enjoyed traveling and planning where we’re going next. We had just come back from a trip from Ireland.

Jessica

I thought I hurt my back. My back pain continued to get worse. I went and saw a physical therapist. So, he did the scan, and it was showing a tumor was crushing my vertebrae. During those scans, I was trying to get up off of the scan bed to get repositioned, and I didn’t know at the time, but something snapped, and my vertebrae broke, and I couldn’t walk.

Mike

You know, as a husband, watching your wife go through this is very difficult. You know, you see her go from a full-time active nurse, rambunctious, and ready to go on trips to just very physically unable. And, you know, it’s hard.

Jessica

We lost a lot of our, at the time, close friends because they didn’t know what to say, they didn’t understand it. So, it was easier to kinda step back than be involved in the tough, hard discussions. But I remember someone, she was a nurse navigator, and she reached out to me, and she ended up letting me know about a young adult support group. And that’s where that I started finding out more programs and about Cancer Care Services and what they were doing for cancer patients and survivors.

The main experience I think of is when we went to the retreat in April of 2021. We just got so much enjoyment out of it and it kinda made you forget about a lot of the doctor’s appointments and things at that time. You just kinda go to experience new things and enjoy yourself.

Mike

Jessica was just finally starting to get to where, you know, we were going on walks again and stuff. We go to this retreat, and they split ya into different groups. And it’s okay, you know, we’re gonna go ahead and climb this 30-foot pole first. Let’s just get this day going. In my mind–well both of our minds, we were like this will be good to at least get, at minimum, a few steps in and kinda figure out like hey, see where my limits are, you know.

So, I go up first. I am waiting on the platform for her, and she starts. I’m watching, and I’m like, oh that’s cool she’s starting to go up, and then, then, she gets to the top of the pole. And I lost it. It’s just– from going from a person I’ve had to place in the shower to being able to climb this thing and go across and do all this. I mean, it was one the greatest moments of my life that I got to experience was watching her do it.

Jessica

Cancer Care Services represents exactly what their name says. I’ve met some very wonderful people. It’s not even just a working relationship, I mean, there’s a friendship that’s came out of it. They truly do care about their client.

Mike

That’s more of a blessing than I think some people could even ever realize. It’s just being there and caring. So, keep doing what you’re doing. Thank you.

Transcribed by: Christina R.

Local Community Screening Offers Resources

Carlene and James attend a community screening.

July 2022 Community Screening Connects Attendees with Local Health Resources

Will you celebrate the incredible efforts of our community outreach team with us? Cancer Care Services hosted a community screening event at Morning Star Missionary Baptist Church that improved the health awareness and knowledge of more than 70 attendees!

Cancer Care Services and The Black Heart Association partner at a local community screening.
Photo Credit: Krys Williams Photography

Texas Health Resources performed ten mammograms and five well-woman exams. They also distributed two take-home colon cancer test kits. The Black Heart Association screened 32 individuals for diabetes, prostate cancer, potential heart disease, and full lipid panels. 

Thanks to our partnerships with Texas Health Resources and The Black Heart Association, a total of 46 people received medical care and screenings through our partnerships! Two individuals were advised to see a specialist for further testing. Cancer Care Services organizes community screening events like these with the hope of helping people get diagnosed earlier, potentially saving lives.

A Cancer Care Services intern tells an attendee about the services available at the community screening event.
Photo Credit: Krys Williams Photography

Throughout the music and fun, our Community Health Workers tirelessly shared information about Cancer Care’s free services. Attendees at these community screenings receive vital health services and resources they may not have access to otherwise. 

If you belong to a community organization in Tarrant County, we want to partner with you! Please fill out our online form to connect with a community outreach team member.

P.S. Check out our events calendar for upcoming community screenings.

Camp Brings Help and Hope

Everyone posing for a picture at CampCARE 2022.

CampCARE 2022 Wrap Up

Seventy children experienced the magic of CampCARE this year! We expanded our age range to include teens up to 18 years old, and we adored the new faces that joined us! Even though the 100-degree weather beat on, our camp leaders guided the groups through their activities with enthusiasm and joy.

And many activities there were! Campers went horseback riding, fishing, canoeing, swimming, hiking, and made lots of crafts. They challenged themselves on the ropes course – and rounded out their week with yoga, cooking, and music! Most importantly, each day featured healing time to share feelings and fears, and learn coping skills from our two staff therapists. CampCARE provided a well-rounded week of fun, friends, and emotional support – for free.

During a highs and lows session, one camper said, “My high is coming to camp, and my low is leaving camp!”

CampCARE Stories of Hope


A TV star is born! Grayson shared his story with CBS. He is a young caregiver to his mom, who was diagnosed with cancer.

“A couple years ago, I was told really bad news that my mom had cancer. Every time she needed something, I was like ‘on it.’ I get to do fun activities [at camp] like climbing a big rope course, swimming, and hanging out with friends.”

For Grayson, CampCARE meant he could meet others who have also been touched by cancer in their families.


Sanaa climbed to the top of the Alpine Tower and didn’t lose her smile once! She has been a caregiver for her mom, who was diagnosed with breast cancer.

Sanna climbing the apline tower at CampCARE 2022.
Sanna climbing the alpine tower.

“I really like the fishing – it was very relaxing and therapeutic – and having group time, so we remember why we’re here. We’re here because of how cancer has affected all of us, and I think that is very special.”

Sanaa’s mom was grateful her children got to enjoy a free summer camp after the family endured a financial hit at the beginning of her cancer journey.

Leo and his cousin particpate in yoga at CampCARE 2022.
Leo (left) and Hays (right) participate in yoga.

Leo’s life was already forever changed by the pandemic. But when his little sister, Lucy, was diagnosed with cancer, he became even more isolated from his friends and family to protect her. Leo, Lucy, and their two cousins, Hays and Samuel, were all close, so their isolation from each other was difficult.

Leo, Hays, and Samuel became the dynamic trio at camp! Lucy even came out during crafts to spend time with her brother and cousins, who were so excited to have their crew back together. Hays said he had the best week ever with his cousin! Leo, Hays, and Samuel also found the space to cope with Lucy’s diagnosis and what that means for them.

No child should cope with cancer alone

Young children, siblings, and cousins can feel lost in the shuffle of a familial cancer diagnosis, so CampCARE is an opportunity for them to feel heard and ask questions about cancer. Our counselors and staff help the kids understand and cope with their feelings, isolation, and fears. We want every kid to know they are not coping with cancer alone!

The magic of CampCARE will continue throughout the year with ClubCARE – a support group for young caregivers impacted by cancer. Campers can see the friends they made during camp and continue to learn more ways to cope with cancer.

Thank you to Sportsmen’s Club of Fort Worth for sponsoring CampCARE and making these special memories possible for our kiddos. And thank you to the many volunteers and staff for diving right in and ensuring another successful camp!

You can support programs like CampCARE and ClubCARE through monthly giving! Join the Hope Collective to ensure that no one has to cope with cancer alone.

Ashley’s Story

Ashley's story tells of her experience with cancer.

Stories of Hope: Ashley’s Story

I guess I will start the story of my cancer journey at the beginning. It was about a year ago, in September. I was the healthiest I have ever been – going to the gym every day, eating right, doing all the good stuff. One night while I was cooking dinner, I noticed a knot about the size of a ping pong ball by my collar bone and mentioned it to my fiancé. He could see it too. I made a telehealth doctor appointment and was told it was most likely allergies and to take Zyrtec.

It didn’t go away, so I went to urgent care and then my primary care doctor, who both also told me it was allergies. I had a regular OB/Gyn checkup appointment, and since three doctors had already told me it was just allergies, I had to work up the courage to mention the knot to the doctor. She sent off blood work that came back ‘funky’ and connected me to a surgeon. This led to a biopsy and referral to an oncologist, who diagnosed and staged my cancer as Stage 2 Hodgkin’s Lymphoma, bulky.

Ashley and Cory with their dogs.
Ashley and Cory with their dogs.

I was angry and scared after my diagnosis. I asked myself why I had wasted my time trying to be healthy and what good had I done by eating right instead of eating what I wanted. I thought I was a good person and wondered what I had done wrong to deserve cancer. I also was surprised at all the buildup before treatment actually started. I thought that treatment would start right after diagnosis, but I had a lot to learn. I had no idea what a ‘port’ was or how chemo might affect my fertility.

Finally, chemo started, and I waited to get really sick. I wasn’t – just really tired. It wasn’t all that bad but did get worse as it went on. I wish they had told me not to eat my favorite foods during treatment because now I don’t want to even see them anymore. There were bad side effects to the steroids, and I had radiation after the chemo. We were also house hunting during all this and had to decide whether to keep looking for a house. We decided to keep pushing forward and figure it out as we went rather than let cancer end my world.

“We decided to keep pushing forward and figure it out as we went rather than let cancer end my world.”

After treatment, my scans showed me to be cancer-free – no evidence of disease in my body. The doctors don’t say ‘cancer-free’ or ‘cured’ because it can come back, but I call myself ‘cancer-free.’ It seems like much longer than a year ago this all started, and I have felt out of control. I felt like a burden and was in a really dark place.

I can’t really say I am grateful for having cancer, but I am grateful for all I have learned and all the support I have received. I always had the same nurses for my treatments, and they were great. I have also had the support of Cancer Care Services. They were always warm and welcoming.

Even though most of the Cancer Care programs and activities had to be virtual due to Covid, I was able to participate in support groups and activities with people in my own age group (most of the people I met at treatment were 20, 30, 40 years older than me). Cancer Care made the Zoom meetings so much fun, and we were able to do outside yoga face-to-face and a painting class.

My fiancé did some of the things with me, and he appreciated being able to spend the time together. I know how much the support I received helped me, and now I want to use what I have learned to help others – especially people in my age group because there aren’t many of us.

I am grateful to be healthy again and to look at myself in the mirror and see me. I am the same person, but I do think more about what I think of myself instead of what others may think of me. I didn’t believe I would ever be in a place like this – where I would want to help others without feeling sorry for myself or angry, but I am! I want to give other people grace now that I can.

Transcribed by Jane Melms from Ashley’s video interview in September 2021.

You can support cancer survivors like Ashley through our monthly giving club- The Hope Collective – for just $25 a month! As a Hope Collective member, you ensure that everyone gets the help they deserve today.

Camp Gold 2022: Healing and Girl Power!

Camp Gold 2022 participants pose by the lake.

Young adult cancer patients and survivors had so much fun in the sun at Camp Gold 2022! This year was magical and full of girl power!

What is Camp Gold?

Camp Gold is an AYA (Young Adult & Adolescent) retreat hosted by Rutledge Cancer Foundation and Cancer Care Services at YMCA Camp Carter. Camp Gold promotes healing through camp activities like the challenge course, meditation, and games. The campers often forge new and lasting friendships so that no one has to cope with cancer alone.

Meet our Camp Gold 2022 participants:

Toni in the lake at Camp Gold 2022.
Toni in the lake at Camp Gold 2022.

Toni soaked in everything Camp Gold! She did it all and saw it all. Toni candidly shared her cancer journey with her peers and bonded with the soon-to-be tight-knit group. Toni made it about halfway through the challenge course during her first attempt, but she wasn’t ready to stop there. On just her second attempt, Toni climbed to the top of the tower! Toni had chemo treatment the week before and surgery to remove a very large tumor in February, so this feat was a tremendous victory celebrated by all!

Tiara and Vanessa posing with their canoe paddles at Camp Gold 2022.
Tiara and Vanessa posing with their canoe paddles.

Tiara, a cancer patient, and her friend Vanessa were the dynamic duo at Camp Gold! Vanessa accompanies Tiara to her appointments, so she cherished the opportunity to learn more about her friend and ways to support her. The honest conversations from the campers helped Tiara feel comfortable opening up during group time. Everyone had the chance to support and be supported by others who had been touched by cancer. Vanessa and Tiara also tried their first s’more at camp! How tasty!

That’s a Wrap!

We are so proud of the girls for embracing the fun and challenges of Camp Gold, but more importantly, each other. Thank you to all the donors, volunteers, and staff for making this retreat possible! Because of your generous hearts, young adult cancer patients, survivors, and caregivers now have incredible friendships and memories.

Donate today to keep the care coming for those impacted by cancer.
Get help today if you or a loved one has been impacted by cancer.

Celebrate National Volunteer Month!

Marilyn Kepner was chosen as volunteer of the month for National Volunteer Month.

What is National Volunteer Month?

April is National Volunteer Month! Cancer Care Services is celebrating our volunteers all month long with thank you videos from our staff. (Watch the videos on our social media!)

In 1991, President George H.W. Bush launched the 1000 Points of Light campaign and established April as National Volunteer Month. This month is dedicated to all the volunteers who give their time to better their communities.

Our volunteers are the heart of Cancer Care Services. We thank each and every one of you so much for gifting our clients with kindness and joy. The time you spend volunteering with Cancer Care brings help and hope to those coping with cancer.

Who is the volunteer of the month?

We also have a very special announcement: Marilyn Kepner is our volunteer of the month! Marilyn is always ready to help our clients – whether she’s at the Cancer Care Services front desk or helping at Texas Oncology. Keep reading to learn more about our fantastic volunteer of the month!

Tell us about yourself:

I am a retired RN Case Manager. I am originally from Pittsburgh and am an avid fan of Pittsburgh sports teams. I am a Mom to one son, grandma to one girl and three boys, and great-grandma to two girls and two boys.

What brought you to Cancer Care Services as a volunteer?

My retirement plan includes volunteering at multiple organizations. Cancer Care Services started with one event – an Adios Cancer celebration and grew from there to office receptionist volunteer to now adding prescreening at Texas Oncology (and that has been quite a gift during the Covid Years).

What is your favorite thing about volunteering with Cancer Care Services?

I love being with people, and Cancer Care Services allows one to meet new people and for me to keep my hand on healthcare.

What has been one of your most memorable moments volunteering with Cancer Care Services?

My memorable moment was learning to operate the popcorn machine during events – it kept me very busy that day!

How has your experience with cancer impacted your volunteering?

In my family, my son had Hodgkin’s Lymphoma – now in remission, and my father had lung cancer. Because during those days, I was made aware of Cancer Care Services, I am now eager to tell people in the community about the organization and the great work being done.

What would you say to someone who is thinking about volunteering with Cancer Care Services?

I would encourage anyone interested in volunteering that Cancer Care Services is wonderful, that cancer is not all gloom and doom and that they can feel good because you get smiles.

How do I volunteer with Cancer Care Services?

If you want to volunteer with Cancer Care Services, you can sign-up through our Volunteer Form or email Megan Clifton, our Client Connection and Volunteer Manager, at Megan@CancerCareServices.org. View our Volunteer page for more information and sign up to join our volunteer email list for upcoming opportunities. We hope to see you at our next volunteer opportunity!

Encanto Under the Stars

Clients wait for Encanto to start at the March 2022 Connect Night.

March 2022 Connect Night

“I love it!” One of our youngest clients of the night had a blast at the Encanto-themed selfie station! Thank you, Selfie Factor FW, for setting up the adorable selfie station so our clients could capture special memories. Our staff, volunteers, and clients smiled wide for their pictures as the magical Encanto characters surrounded them. Look at those sweet smiles! 

A family takes a photo with the selfie station at the March 2022 Connect Night.
A family takes a photo with the selfie station.

Cancer Care’s counseling intern led the therapeutic component and brought an abundance of laughter and energy. Each person drew their own door, like the special doors in Encanto, that represented their strengths and interests. Then, they drew another door that showed their true selves – fears and all!  

Megan and Sabrina at the March 2022 Connect Night.
Cancer Care’s counseling intern and Client Connection Manager lead the therapeutic component of the night.

Our volunteers enchanted the night with welcoming smiles, tasty popcorn, and hot chocolate. A perfect treat on a chilly night! The families snuggled up in their blankets and snacked on their treats as the opening song began the movie. 

“We Don’t Talk About Bruno” proved to be the fan favorite since everyone couldn’t help but sing along. Miss Megan even danced around the parking lot and sang to each of the kids! Just like how Mirabel unites her family, our March 2022 Connect Night brought the Cancer Care community together. Stay tuned for the next Connect Night!

Arvella’s Story

Arvella and Casey, Arvella's husband mentioned in Arvella's Story, take a selfie during Casey's chemo treatment.

Arvella’s Story of Hope Transcript:

Casey Hill is the love of my life. We’ve been married for 31 years. Life was awesome. The last son was getting out of college. We thought we get to travel, we get to live, we get to do what we wanna do now. That semester he was to graduate, we found out Casey had cancer, and it totally flipped everything upside down in our lives.

I noticed him trying to get up he was gripping his chest and could barely move. So, we go to the emergency room, and the doctor comes out after they run the CT and says, “Well, the malignant tumor that is in your husband’s spine. We’re gonna go ahead and get him admitted and have oncology come down.” And I said, “Whoa, whoa, whoa, whoa, whoa, wait a minute. We’re just in the emergency room for chest pain.” But it wasn’t a chest pain problem at all, it was the pain that was radiating from the malignant tumor that was in his spine. And we had no idea.

My struggle was trying to find someone to talk to and trying to find some help for my family. You feel desolate. You feel alone when you are having to deal with being a caregiver and everything that’s around it. So, when a person is diagnosed with cancer, their fight is with cancer. But the people who care for them, their fight is everything around the cancer. And it is difficult.

When my husband was diagnosed with cancer, about three months later, my sister was diagnosed with metastatic breast cancer. And she passed away in June of 2013. During that weekend, because she died on my granddaughter’s birthday, then I had to go into I gotta drive my husband to Little Rock for a stem cell transplant. As well as plan funeral services, as well as still try to celebrate my grandbaby and make her smile. It was tough.

There’s a lady, Carlene King, and I called her, and I said, “Carlene, I don’t wanna do this. It’s too much for one human being,” and she said, “You can do this.” She said, “I’ve seen you fight through some things in this life that this is nothing. You and God got this.” The strength of listening to someone say, ‘You can do this’ helped. And I know I can get that here at Cancer Care Services.

Transcribed by: Christina R.